10.1 - REVIEW - Load Page & Status Changes
LOAD PAGE OVERVIEW
The Load Page breaks down into sections. Each section contains different information, together making most of the important information available from the overview of the Load Page without expanding any of the sections. Inside each section of the Load profile are cards containing additional information. Below are the section descriptions as well as how to interact with the cards in each section. Below are the section descriptions as well as how to interact with the cards in each section
Details
The information shown on the collapsed Details tab ribbon includes, in order, the load status, truckload capacity, origin and destination cities, pickup date, and drop off date. It should be noted that different options and information will be available depending on whether the load is a TL load or an LTL load.
TO CHANGE A LOAD STATUS YOU CAN CLICK THE EDIT ICON UNDER “LOAD DETAILS” AND CHANGE THE STATUS -OR- PROCESS THE LOAD FROM THE CHECK CALL SECTION.
Click Here to Learn more about the DETAILS section
Documents
All documents that pertain to this load will be kept here. This way you can come back to the load later and see any associated documents. There are a few documents that are automatically saved here – Signed Rate Confirmation, POD, Carrier Invoice, Customer Invoice are a few.
Customer
The Customer section gives you some details from the customer profile. This shows you who the load is for
Carrier
The Carrier section show you who the carrier that is assigned on a load is. If the load is in AVAILABLE status, you can click FREIGHT MATCHING and dispatch a tender to carriers who have run the lane for you before, or assign a carrier to the load here.
Accounting
The accounting section is where the customer and carrier rates are held. If you need to update anything on a load from a pricing or “other cost” standpoint, this is where you do it. This is also where the accounting team/users will indicate checks and zero out the loads.
Check Calls
The Check Call section allows you to have accountability for information about the load’s status. Check calls will have a name and timestamp and can be added by simply clicking the box next to the status.
If you need to create a note or problem note that goes along with a check call, you can click on one of those icons in the top bar of the Details section. Certain check calls will also change the status of a load automatically. One example of this is when you click the “enroute” check call, the status changes to ENROUTE. Un-Loaded will change the status to DELIVERED.
Statuses Defined: Operations and Accounting
In EZ Loader TMS, everything revolves around statuses. The status that a load is in will tell you a lot about a load. Most statuses fall in one of two categories - Operational Statuses -or- Accounting Statuses
IMPORTANT! - Statuses can be changed in three ways:
- Manually changing the status in the Load Page > Details > Status section
- Checking off items in the "Check Call" section of a load will automatically progress the load through statuses.
- Statuses can be changed by automated actions in the background (only accounting statuses)
Operational Statuses
These statuses are used to move a load from the moment the load is built to delivery. When a load is moved to Delivered status, the accounting processes of a load will begin. The statuses below are utilized by Sales and Operations teams.
- Pending - The load is pending the confirmation of details related to the load before booking a Carrier (Ex: pickup and/or dropoff appointments)
- Available - Load is build but does not have a carrier assigned
- Loadboard - Load is built, no carrier assigned, and load has been posted through a loadboard integration.
- Committed - The load has been rewarded to you by the customer and is committed to a carrier, but the carrier is not ready to be assigned.
- Assigned - A load in Assigned status means that the load has a carrier assigned.
- Assigned Live - A load that has a carrier assigned and is also posted through a loadboard integration.
- Appointment - This status informs you that there is a carrier on the load and an appointment has been made for pickup
- Missed Pickup - The driver missed the designated pickup appointment time.
- Dispatched - The driver is enroute to the pickup location.
- On Site - Pickup - Driver has arrived at pickup location and is ready and waiting to load.
- Picked-up - Load is on the truck
- Enroute - The driver has left pickup location and is enroute to the next stop or destination.
- On Site - Delivery - The load has arrived at the delivery location and is waiting to be unloaded
- Delivered - The load has been delivered, driver has received POD and left the delivery location
CLICK HERE to see what happens after a load is Delivered.
If you are not a ADMIN or ACCOUNTING USER, you should ignore the rest of this section,
Accounting Statuses
- Invoice Audit - This is an automated status that occurs if one of two things have happened:
- A carrier has completed the POD/Invoice Request Form that is sent when a load is delivered. For TL loads ONLY
- Documents have been added to a load via Document Management or Uploading documents into a load page. For TL & LTL Loads
- Leg Approved - This status occurs after approving the Carrier Rate within a Multi Carrier Leg Load via the Audit page.
- TONU - This signals to the accounting users that a Truck Order Not Used needs to be paid.
- Received - This status is also automated and occurs only if the customer is set up with MANUAL INVOICING. This is the status that signals that a load is ready to be invoiced, but is waiting for someone to send the invoice via the Invoicing Page. These loads will show in the Customer Invoices Manual section in the Invoicing Page.
- Invoice Pending - This is an automated status that shows that the load has been process and is waiting to be automatically Invoiced. These loads will show in the Customer Invoices Pending section of the Invoicing Page and require no further action to invoice.
- Invoiced - These loads have been invoiced, but you have not received payment from the customer or paid the carrier.
- Carrier Paid - This status shows confirms that a carrier invoice has been paid, but you have yet to receive payment from the customer.
- Customer Paid - This status confirms that a customer has paid the invoice, but you have yet to pay the carrier.
- Completed - This load has been finalized and completed. Customer Payment has been received and Carrier has been paid. Completed status is the final status of a load.
- Operations Hold - This status is used temporarily to indicate an Operational issue with the Load and processing of the load is temporarily paused.
- Accounting Hold - This status is used temporarily to indicate an Accounting issue with the Load and processing of the load is temporarily paused.
- Claims Filed - This means that this load is in the middle of the claims process.
- Customer Cancelled - This status is used to indicate the load was temporarily cancelled by the Customer and processing of the load is temporarily paused.
- Voided - This load was not used or cancelled.
Changing Statuses in EZ Loader TMS
There are several ways to change the status of a load in EZ Loader TMS, here are 4 ways to change the status of a load (or several):
1. Load Page > Details > Status Card
The traditional way a load status is changed is in the load page under the "status" card in the details section
The status can be edited by clicking the Edit button
2. Load Page > Check Calls
The Check Call section allows you to have accountability for information about the load’s status. Check calls will have a name and timestamp and can be added by simply clicking the box next to the status.
If you need to create a note or problem note that goes along with a check call, you can click on one of those icons in the top bar of the Details section. Certain check calls will also change the status of a load automatically. One example of this is when you click the “enroute” check call, the status changes to ENROUTE. Un-Loaded will change the status to DELIVERED.
3. Load List - Edit Function
In the Load List (found by clicking "Loads" in the main menu and then searching) click the edit button at the top right to open the edit function of the Load List
Once EDIT MODE is live, click the status of a load to change the status
4. Bulk Update Status
In the Load List EDIT MODE you can update multiple loads to a certain status at one time:
Change the status as needed
