How to Use EZ Text Tracking

EZ Loader TMS includes a built-in, text-based tracking function called EZ Tracking. This feature allows the user to schedule tracking requests to a driver's mobile device or send a tracking request at will. When an EZ Tracking is scheduled by the User from within a Load profile, the recipient receives a text message containing a weblink to open their mobile web browser. The recipient (Driver) simply clicks the link and EZ Loader's text tracking feature will ping the driver's location at that moment, provide an estimated ETA based on that location, send updates to you or your Customer, and display the Driver's location on a map right within the load profile.

How to Send a Tracking Ping

Step 1 – Go to Load Page and Click “Shipment Tracking” at the bottom of the page

Step 2 – Click “Start Tracking Request SMS”

Step 3 – Complete the “Start New Tracking” form. Driver information will be automatically added if included in the load profile, otherwise fill the information as needed.

* Notifications can be sent to a recipient when the driver accepts tracking by inserting email addresses in the “Email Notification Updates” box *

Send Now

Select to send text tracking requests immediately upon filling the tracking form

Schedule for Later

Select to schedule the tracking messages to send later (single and multiple tracks). You will choose the different options based on when you want to track and if the load is getting ready to dispatch now vs later.

Step 4 - Setting up the Schedule for Later Tracking Message

What will the Recipient Receive?

The recipient will receive 2 text messages: An introductory message containing basic information about the Load and a 2nd message that contains the weblink. The location is retrieved when the link is clicked and the mobile device's web browser is opened to view an internal EZ Loader webpage. See screenshot below:

How does the tracking link work?

When the recipient clicks the link in the text message, the mobile browser may display a pop up message requesting to "Allow" access to record the location. The User must select "Allow" for the feature to work correctly. If the User selects "Block" or user's mobile device permissions are set to prevent tracking from within the mobile device browser, the tracking request will fail.

When a successful track is received, the recipient's mobile device internal webpage will display a "Successful" tracking result as seen below.

When an unsuccessful track is received due to the recipient's device location tracking settings, the internal webpage will display a "User denied the request for Geolocation" message as seen below.