How To Process a TONU Within a Load Profile

How To Process a TONU Within a Load Profile

When a Carrier is unable to load a shipment, due to a refusal by the Shipper, you have the option to pay the Carrier a TONU (Truck Order Not Used) fee, and potentially issue a TONU fee to the Carrier if the refusal to load was at the responsibility of your Customer.

Below you'll find a walkthrough describing how to process a TONU within a load profile and mark the Status of the Load as a TONU.

*** If you utilize EZ Loader's Quickbooks Sync integration, the following tutorial included below will automate the creation of a Carrier Bill and/or Customer Invoice inside your account! More Information regarding EZ Loader's Quickbooks sync can be found in Section  Quickbooks Sync Overview***